Module 22 · Version 12.0
Decision Intelligence Center™
Turning enterprise data into better decisions. Every asset answers nine questions: what happened, why, who it affects, what risks and opportunities exist, what should happen next, who owns it, when, and how success is measured.
0
NI Score
Enterprise Health Score
Eleven dimensions, one number the board can act on.
Global command center
- Narrative Intelligence96+2.4
Every reported KPI now ships with a human story.
- Operational Health91+1.1
Unplanned downtime at a seven-quarter low.
- Financial Health88+0.6
Cash conversion steady; service margin expanding.
- Customer Health87+3.2
Renewal intent up across all three units.
- Supplier Health79-1.8
Two tier-2 casting suppliers under watch.
- Employee Engagement84+1.9
Night-shift attrition down after crew redesign.
- Community Impact93+2.7
Grid reliability lifted in 41 served regions.
- Innovation Score82+0.9
Fleet-learning models now cover 68% of assets.
- Risk Score74-2.2
Weather and logistics exposure rising this quarter.
- ESG Score89+1.4
Scope-1 intensity down 11% year on year.
- Trust Score90+1.6
Regulator and community sentiment both positive.
Digital Twin™ — factories, wind farms, hospitals, airports, warehouses, suppliers
Live enterprise digital twin — click an asset to open its decision file.
Factory
Greenville Turbine Works
Bengaluru plant, night shift — every machine here is somebody's livelihood.
The decision file
What happened
First-pass yield hit 96.4% — the best month on this line since it opened.
Why it happened
A revised torque sequence plus vibration-model alerts caught 61 rework causes before assembly.
Who it affects
1,240 line employees, 9 downstream utilities, 4.1M households served by the turbines built here.
Asset health
91
Decision matrix
First-pass yield
96.4%
- Variance
- -1.1 %
- Forecast
- 97.1 %
- Confidence
- 88%
- Owner
- Dana Whitfield · VP Manufacturing
- Deadline
- 30 Sep
- Expected ROI
- $14.2M avoided rework over 12 months
Risk · Casting variance from a tier-2 supplier could reverse two points of gain.
Opportunity · Replicating the torque sequence on Line 3 adds an estimated 1.4 points.
Recommended · Qualify a second casting source and port the torque sequence to Line 3.
Human impact — 61 fewer rework nights — crews go home on the shift they were rostered for.
Business impact — Frees 9 delivery slots, protecting two utility commissioning dates.
Unplanned downtime
18hrs/mo
- Variance
- 6.0 hrs/mo
- Forecast
- 14 hrs/mo
- Confidence
- 81%
- Owner
- Marcus Oyelaran · Plant Reliability
- Deadline
- 12 Oct
- Expected ROI
- $3.8M protected output
Risk · Two press bearings are inside the predicted failure window.
Opportunity · Bearing swap during the planned October stop costs 0 extra downtime.
Recommended · Bundle the bearing replacement into the scheduled October outage.
Human impact — No emergency call-outs at 3am for the maintenance crew.
Business impact — Keeps Q4 turbine deliveries on the committed schedule.
AI decision engine — one KPI, thirteen audiences
Yield is at a record and downtime is halved year on year; the constraint is now supplier casting variance, not the line.
Executive summary · Greenville Turbine Works
What happens next?
Immediate
Freeze the torque sequence as the standard and publish it to Line 3.
Team · Manufacturing Engineering
Cost · $40K
Benefit · Locks in 1.4 yield points
7 days
Complete inbound CT scanning trial on incoming castings.
Team · Quality
Cost · $120K
Benefit · Catches variance before assembly
30 days
Sign a second casting supplier and start qualification builds.
Team · Supply Chain
Cost · $1.1M
Benefit · Removes single-source exposure
90 days
Port alerting and torque control to Lines 3 and 4.
Team · Reliability + MFG Eng
Cost · $2.4M
Benefit · $21M annualised avoided rework
1 year
Fleet-wide closed-loop process control across all US turbine plants.
Team · Global Operations
Cost · $9M
Benefit · Two points of margin, plant-agnostic
Risk engine — likelihood × impact
Mitigation and recovery
Supplier Risk
HighLikelihood 42% · Impact 78% · Recovery 6 weeks
Qualify second casting source; hold 3 weeks of buffer stock.
Manufacturing Risk
MediumLikelihood 28% · Impact 62% · Recovery 2 weeks
Bearing replacement inside the October outage window.
Quality Risk
MediumLikelihood 19% · Impact 71% · Recovery 4 weeks
Tighten casting tolerance band and add inbound CT scanning.
Weather Risk
MediumLikelihood 31% · Impact 44% · Recovery 3 weeks
Pre-stage hurricane-season inventory at the inland warehouse.
Executive playbook
Current situation — Yield is at a record, but a single casting supplier now caps further improvement.
Root cause — Casting dimensional variance of ±0.14mm forces compensating rework at assembly.
Financial analysis — Dual-sourcing pays back in 5.2 months at current rework rates.
Human analysis — Eliminates the rework nights that drove Line 2 attrition to 14% last year.
Environmental analysis — Cuts scrapped castings by 340 tonnes a year — foundry energy avoided upstream.
Recommendation
Dual-source now, run CT screening as the bridge, defer the redesign.
Expected outcome — 97.5% yield by Q1, downtime under 12 hrs/mo, single-source risk retired.
Dual-source castings
Pros · Removes the cap permanently; competitive pricing.
Cons · $1.1M and a 12-week qualification.
Inbound CT screening only
Pros · Fast, cheap, no supplier negotiation.
Cons · Rejects cost money and do not fix the root cause.
Redesign the interface tolerance
Pros · Engineering fix, no supply change.
Cons · 18 months and requalification with customers.
Enterprise Story™ — ten lenses on the same quarter
The Business Story
A record yield month that converts directly into nine protected delivery dates.
The Engineering Story
A vibration model with 0.91 precision now sees failure before the operator can hear it.
The Employee Story
Marcus stopped getting the 3am call. His crew's overtime fell 22%.
The Customer Story
Two utilities will commission before winter instead of during it.
The Supplier Story
One foundry's tolerance band is now the single biggest lever in this plant.
The Family Story
Fewer emergency nights means the shift roster is what the family plans around.
The Community Story
Forty new jobs in Greenville and zero flare events this quarter.
The Financial Story
$18M of value created without a single new machine on the floor.
The Innovation Story
Process control learned on Line 2 becomes the template for every turbine plant.
The Future Story
Closed-loop control across the fleet, where the line corrects itself before a human sees the defect.
Why should I care?
Why should a employee care?
Your shift ends when it says it ends.
Why should a customer care?
Your turbine arrives on the date you planned your outage around.
Why should a supplier care?
Tighter tolerances come with qualification support, not penalties.
Why should a shareholder care?
Margin from process, not from price — that is the durable kind.
Why should a student care?
Quality is not inspection. It is knowing before you build.
Why should a family care?
Fewer emergency call-outs. More evenings that happen as planned.
Why should a community care?
A plant that hires locally and stopped flaring.
Narrative Action Engine™
| Verb | Action | Owner | Due | Budget | ROI | Human impact |
|---|---|---|---|---|---|---|
| Do Immediately | Publish the torque sequence as the plant standard. | Dana Whitfield | Fri | $40K | $4.1M/yr | 61 fewer rework nights |
| Invest | Approve the second casting source. | Supply Chain Council | 30 Sep | $1.1M | 5.2mo payback | Ends the overtime spiral |
| Monitor | Track press bearing vibration daily until the October stop. | Reliability | Daily | $0 | $3.8M protected | No 3am call-outs |
| Celebrate | Recognise Line 2 at the all-hands with named crews. | Plant HR | Next town hall | $8K | Retention | People see their own names on the record |
| Scale | Port the model to Lines 3 and 4. | MFG Engineering | Q4 | $2.4M | $21M/yr | Same relief, three more crews |
AI Content Factory™
CEO Speech · Greenville Turbine Works
Good morning.
I could open with First-pass yield: 96.4% against a target of 97.5%. You have all seen that slide.
So let me tell you what it means instead. A revised torque sequence plus vibration-model alerts caught 61 rework causes before assembly.
61 fewer rework nights — crews go home on the shift they were rostered for.
And here is what we do next. Do Immediately: Publish the torque sequence as the plant standard. — Dana Whitfield, due Fri.
That is the business. The number is only how we count it.
Data tells us what happened. Analytics tells us why. AI predicts what could happen. Narrative Intelligence explains why humans should care. Decision Intelligence guides what we do next.
Every Number Has A Human Story™